The Trainmaster manages the day-to-day operation of their assigned territory, customers and staff. This role is critical to ensuring the on-time performance of trains and is ideal for someone with an interest or background in human resources as you must have a solid understanding of labour and collective agreements.

Specific Responsibilities:

  • Use strong planning, problem solving and organizing skills to build and maintain an effective team.
  • Possess appropriate technical knowledge and/or certifications relevant to your assigned functional unit.
  • Manage employees and day to day transportation issues, including the resolution of operating challenges in compliance with operating plan.
  • Conduct accident/derailment investigations.
  • Demonstrated commitment to safety and a thorough understanding of customer service and train operations combined with a strong sense of teamwork, a high level of integrity and very good communication skills.

Typical Working Conditions and Hours:

  • Think of the railway as an emergency service, like police or ambulance – they operate 24 hours a day, 365 days a year. As a Trainmaster, you will not work a typical “9 to 5 shift”. You will work irregular hours and must be available to work weekends and holidays when needed.
  • Trainmasters operate in fast-paced environments and substantial overtime is usually required.


Salaries vary among the railway companies for this critical operational position, which is generally very well compensated in terms of salary and benefits.


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